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Organizations & users

Roles, permissions and the rules that decide who can do what.

How access is decided

Every access decision asks two questions, and both must pass: does this person hold the permission, and does their role allow it in this context. A permission alone is not enough for a sensitive mutation, and a role alone never is.

Why it works this way. A role is a job title and job titles drift. Tying an irreversible action to a title alone means the action quietly follows the title wherever it goes. Naming the permission keeps the decision explicit.

What each role can do

RoleTypically holdsCannot
Founder / super adminPlatform-wide oversight, governance decisionsBypass a governance approval that requires a second person
Organization adminProgrammes, projects, team, integrations, retentionReach another tenant's data at all
Research / M&EStudies, sampling, analysis, qualitative coding, reportsChange retention policy or consortium access
Data analystRun analyses, read evidence, build reportsCreate studies or configure integrations
Quality reviewerReview evidence, confirm codings, promote resultsAuthor the analysis they are reviewing
EnumeratorAssigned collection work, uploads, syncCreate a study, run an analysis, read another project

Sessions and revocation

An SSO session is the same session object as a password session — created by the same code and revoked by the same code. Deactivating a user ends their ability to authenticate and refuses their existing sessions.

Tenant isolation

A request for another organization's object returns not found, never forbidden. That is deliberate: "forbidden" would confirm the object exists, which tells you something about another customer's data.

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