VoiceInsights Africa is infrastructure, not a survey app: a layered system that captures voice at scale, understands it with AI, and returns structured, analyzable data your team can trust.
Phone, WhatsApp, SMS, Web, and offline mobile — five channels writing into one respondent session model.
Encrypted object storage for audio, a relational database for structured responses — access-controlled by role.
Transcription, translation, classification, sentiment, and fraud detection run on every response automatically.
Real-time dashboards aggregate sentiment, topics, and response trends as data arrives — no batch delay.
Excel exports today; donor PDF and executive slide generation are on our near-term roadmap.
Audio to text, tuned for Kiswahili, English, and natural code-switching between the two.
Long interviews condensed into the findings that matter — without losing the respondent's own words.
Positive, neutral, negative, and distress signals, tagged automatically at the moment of transcription.
Recurring themes surface across a campaign without anyone reading every transcript by hand.
Near-duplicate wording and suspiciously fast turnaround are flagged for review in real time.
Structured exports generated on demand — no manual data cleaning between collection and analysis.
VoiceInsights Africa runs on Cloudflare's global edge network with Twilio for telephony and WhatsApp delivery. Excel and CSV exports work with the tools your M&E team already uses. A documented API for custom integrations is on our roadmap — contact us if your organization needs one now.
Every layer of the platform is designed around data protection first. See the full technical breakdown on our Security page.
Explore Security →We'll walk through a live pilot using your own survey questions before any commercial discussion.
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